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CAN YOU SHIP TO MY MOM?

by Farewell Paperie Posted on February 14, '15

Yes, we can ship to a different address than your billing. If it’s a gift, be sure to let us know, too. Each order receives a copy of the paid invoice, which shows the price of each item in your purchase. We can leave that out upon request.

CAN I CUSTOMIZE YOUR PRODUCTS TO SAY “DEAR SUSAN”, OR “BAMBINO” INSTEAD OF “BABY”?

by Farewell Paperie Posted on February 14, '15

While we wish we could make each card just perfect for your loved one, production limitations don’t allow us to change colors, add or substitute text.

SO NO CUSTOMIZING NAPKINS, EITHER?

by Farewell Paperie Posted on February 14, '15

Afraid we’re not set up to do custom printing on napkins at this time. That’s one of our “one day” wishes, along with screenprinting handkerchiefs in-house.

DO YOU SHIP INTERNATIONALLY?

by Farewell Paperie Posted on February 14, '15

Yes, we will ship to the ends of the earth! Typically through USPS International. We can accommodate expedited shipping at additional cost (usually a rather hefty one). Just let us know if you’re interested before placing your order and we’ll make it happen.

DO YOU CHARGE SALES TAX?

by Farewell Paperie Posted on February 14, '15

We are required to charge a 9.5% sales tax for orders made in the state of Washington. Items sold outside the state of Washington will not be charged sales tax.

DO YOU ACCEPT REFUNDS OR EXCHANGES?

by Farewell Paperie Posted on February 14, '15

Unused and unopened items can be returned for a refund within 30 days of receipt. Items will be refunded once we receive the item. (Shipping costs are non-refundable. We know, boo.) We’ll replace any item that has been damaged or lost in shipment at no cost. Open items cannot be returned.

WHEN WILL MY ORDER SHIP?

by Farewell Paperie Posted on February 14, '15

DO YOU DO CORPORATE BRANDING OR PRINTING?

by Farewell Paperie Posted on February 14, '15

Yes! We also create branding and corporate design for business cards, packaging design, or any collateral your business might need. Our background in advertising comes in handy, our love of printing brings it home.

IF I ALREADY HAVE A DESIGN CREATED, CAN YOU PRINT IT FOR ME?

by Farewell Paperie Posted on February 14, '15

Yes! We can create a cost estimate based on just printing time. We’ll even check to see if we have any extra supplies that might help keep your costs down.

I LOVE THIS ONE DESIGN I FOUND ON PINTEREST, CAN YOU RECREATE IT FOR ME?

by Farewell Paperie Posted on February 14, '15

We’re happy to take cues on colors, commonly used design elements, font types and layouts, but we absolutely cannot replicate someone else’s designs for you. We’ll help you create something all your own.

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